The Inbox collects 4 types of Instagram messages: Hootsuite Inbox is compatible with Instagram Business accounts. Here, you can see interactions from your connected Instagram, Facebook, Twitter, and LinkedIn accounts. In your Hootsuite dashboard, navigate to the Inbox.
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If you want to know how to check messages on Instagram (and reply faster) using Hootsuite, follow these simple steps:ġ. No more clicking through countless browser tabs to check for new DMs or accidentally forgetting to respond to eager customers.
With Hootsuite, you can answer messages and comments from all of your Instagram, Facebook, Twitter, and LinkedIn accounts in one social inbox. If you manage more than one Instagram account or your brand receives DMs on several social media platforms, a social media management tool like Hootsuite can save you a lot of time and hassle. How to send Instagram DMs using Hootsuite You can also use a social media management platform like Hootsuite to streamline your social customer care. Click on the blue Send Message button to begin a new interaction.īut that’s just one way to message on Instagram on desktop. You’ll also see the option to create a new DM. Unread DMs will appear first in the list.Ĥ. In the Direct Messages tab, you’ll see your brand’s messages and interactions here. …and if you haven’t connected your accounts, you’ll see the paper airplane.ģ. If your Instagram account is connected to Facebook Messenger, you’ll see the familiar messenger icon… Just like in the app, the icon you see here - either a paper plane or the Messenger symbol - will depend on whether you’ve updated your account with Facebook Messenger. Once you’re logged into your account, click on Messages in the panel on the left. Note: You don’t need to use a specific browser to access Instagram DMs.Ģ. Head to using whichever web browser you prefer, and log into your brand’s Instagram account. Here’s how to open a DM on Instagram (web version):ġ.
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Whether you’re replying to an Instagram message on a PC or creating a DM to send on a Mac, the process is the same.
This method makes it easier for your brand to respond to an influx or high volume of DMs. How to send Instagram DMs from your computer (Mac or PC)Īnyone with an Instagram profile can create or reply to Instagram DMs from the browser version of the app using a desktop or laptop computer. The content that you forward to another account will appear in their Direct Messages tab. You can use direct messages to send posts, Reels, or Stories to another user or brand. Any time you see the paper airplane icon, click on it to send that content to another user in a private message. If you want to send content through a DM, you can also do this directly in the app.ĥ. Tap on an unread message and write a response in the Message bar. Unread direct messages will show up first in the list.Ĥ. In your Direct Messages tab, you’ll find all of your conversations. …but if you have connected your accounts, you’ll see the messenger icon.ģ. If you haven’t connected your Instagram account with Facebook messenger, you’ll see the paper airplane… The messages icon that appears here depends on whether or not you’ve updated your Instagram account to connect with Facebook’s Messenger. Click on the paper airplane or messenger icon in the top right corner of your feed. First, open the Instagram app on your phone.Ģ. Follow these steps to start engaging with followers and customers alike:ġ. Sending and receiving DMs from the Instagram mobile app is easy. How to send Instagram DMs How to send DMs using the Instagram app Only you and those you are communicating with can see the direct messages.įor brands and creators, sending direct messages can be a good way to build personal relationships with followers, reach out to potential partners, or provide support to customers with questions or feedback. And they won’t for your followers, either. These messages are private and don’t show up in your brand’s feed, profile, or in search. Users can share all types of content through DMs, including: Instagram DMs are direct messages between one Instagram user and another user or a group of users.
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Bonus: Save time and download 20 free, customizable Instagram DM templates for your brand, including greetings, partnership requests, FAQ responses, replies to complaints, and more.
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